Duration: 4 minutes

Affected Components: ADP, Vancouver, Wilsonville, Canby, Kent, Spokane, Medford, The Dalles, Ontario, Klamath Falls, Albany, Coos Bay, Bend, Newport, Roseburg, Pendleton, Springfield, Tri-Cities, Yakima, Everett, Ferndale, Tumwater, Poulsbo, Warrenton

Apr 2, 20:19:20 GMT+0
Investigating - We are currently investigating this incident..

Apr 2, 20:23:37 GMT+0
Resolved - This incident has been resolved..

Affected Components: Omnitracs

Apr 1, 13:00:00 GMT+0
Identified - Omnitracs experienced an outage this morning from 6:00 AM to 6:20 AM. While the outage is resolved, some degraded performance remains as they investigate the cause. Some users may still encounter server errors and be unable to view active routes or workers in FleetView..

Duration: 35 minutes

Affected Components: The Fridge, Vancouver, Wilsonville, Canby, Kent, Spokane, Medford, The Dalles, Ontario, Klamath Falls, Albany, Coos Bay, Bend, Newport, Roseburg, Pendleton, Springfield, Tri-Cities, Yakima, Everett, Ferndale, Tumwater, Poulsbo, Warrenton

Mar 26, 02:06:40 GMT+0
Investigating - Currently customers are unable to check in in Salesforce B2B, The Fridge. We are currently investigating the issue and will provide updates as soon as we have them. .

Mar 26, 02:41:19 GMT+0
Resolved - Salesforce has been fully restored. Orders are now generating as expected. Thank you! .

Affected Components: Vancouver, Wilsonville, Canby, Kent, Spokane, Medford, Power Apps, The Dalles, Ontario, Klamath Falls, Albany, Coos Bay, Bend, Newport, Roseburg, Pendleton, Springfield, Tri-Cities, Yakima, Everett, Ferndale, Tumwater, Poulsbo, Warrenton

Mar 21, 17:54:01 GMT+0
Resolved - This incident has been resolved. You can now access CTRS as normal, but you may need to refresh and close the app to see the newest update (Version 1.0.1.0). Here is the link to CTRS if needed: <https://apps.powerapps.com/play/e/ad07d114-10d3-e252-9552-f3d53d80c616/a/afa50c5d-4ffc-4b41-99b4-d092861821d4?tenantId=7cf6f506-ab93-4847-a99f-921f32c47bfb&hint=fe8e8846-e439-4350-b7cb-c95c02d09021&sourcetime=1742448203466>.

Affected Components: Vancouver, Wilsonville, Canby, Kent, Spokane, Medford, Power Apps, The Dalles, Ontario, Klamath Falls, Albany, Coos Bay, Bend, Newport, Roseburg, Pendleton, Springfield, Tri-Cities, Yakima, Everett, Ferndale, Tumwater, Poulsbo, Warrenton

Mar 20, 18:15:11 GMT+0
Identified - I loaded the Karma Attributes file this morning at 10:30AM. Is this saying all customers are missing? Does it have anything to do with Karma Attributes file? .

Mar 21, 00:15:01 GMT+0
Monitoring - Customers are now showing in the CTRS application, but users may need to close the app fully before seeing version 1.0.1.0\. We will continue to monitor this issue closely. .

Mar 20, 17:13:11 GMT+0
Investigating - We are currently investigating this incident..

Duration: 1 hour

Affected Components: Sysadmin Test

Mar 10, 21:20:00 GMT+0
Completed - Maintenance has completed successfully.

Mar 10, 20:20:01 GMT+0
Identified - Maintenance is now in progress.

Mar 10, 20:20:00 GMT+0
Identified - Test email - We are planning for a scheduled maintenance during that time..

Duration: 6 hours and 30 minutes

Affected Components: Karma, VIP GreenScreen, iDig, VIP GUI, VIP Delivery App

Mar 9, 08:00:00 GMT+0
Completed - Maintenance has completed successfully.

Mar 9, 01:30:00 GMT+0
Identified - VIP will be performing their routine system maintenance this Saturday night from 5:30 PM to Midnight PST. VIP uses this time on the second Saturday of each month for hardware and software maintenance. VIP Beverage will be unavailable during this window..

Mar 9, 01:30:01 GMT+0
Identified - Maintenance is now in progress.

Duration: 1 hour

Affected Components: VIP GreenScreen, VIP GUI

Mar 8, 14:00:01 GMT+0
Identified - Maintenance is now in progress.

Mar 8, 15:00:00 GMT+0
Completed - Maintenance has completed successfully.

Mar 8, 14:00:00 GMT+0
Identified - We will be updating EasyOps to the latest version this Saturday March 8th, at 6AM. The update will take about an hour, both EasyOps and user print spools will be unavailable during this window..

Duration: 1 hour and 41 minutes

Affected Components: Microsoft Teams

Mar 3, 18:44:22 GMT+0
Identified - Microsoft is investigating an outage that is impacting the ability for calls to correctly route to Teams call queues. Direct lines to individuals are still working at this time. Lines impacted: Branch front office/reception Canby Will Call Kent Receiving All Call-in Sick Lines Wilsonville Merchandising Hotline PDX and Kent Driver Support Calls to Customer Service, Direct Sales and IT are not impacted by this outage, as they are routed by Genesys. .

Mar 3, 20:25:05 GMT+0
Resolved - This incident has been resolved. Calls are now routing correctly. .

Duration: 1 minute

Jan 30, 17:08:02 GMT+0
Investigating - This is a test notice - please ignore.

Jan 30, 17:09:01 GMT+0
Identified - Test outage - we've identified the issue, working to resolve.

Jan 30, 17:09:30 GMT+0
Resolved - This incident has been resolved..

Duration: 46 minutes

Affected Components: IT Outage - IT Only

Jan 28, 18:46:10 GMT+0
Resolved - This incident has been resolved..

Jan 28, 18:45:29 GMT+0
Identified - Identified the issue, working on getting services back up.

Jan 28, 18:00:00 GMT+0
Investigating - We are currently investigating this incident. Bevweb is not actually down, this is a test alert. Please ignore.

Duration: 1 hour and 25 minutes

Affected Components: Email

Dec 17, 17:08:04 GMT+0
Investigating - Office 365 email is experiencing and out. We are currently investigating this incident..

Dec 17, 17:09:28 GMT+0
Resolved - Email is back up and running. .

Duration: 36 minutes

Dec 2, 19:40:26 GMT+0
Investigating - We are currently investigating this incident. Orders not going through.

Dec 2, 20:16:52 GMT+0
Resolved - This incident has been resolved..

Duration: 4 hours

Affected Components: Roadnet, Network

Dec 1, 06:00:00 GMT+0
Completed - Maintenance has completed successfully.

Dec 1, 02:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Dec 1, 02:00:01 GMT+0
Identified - Maintenance is now in progress.

Duration: 15 minutes

Affected Components: , VIP →

Nov 25, 22:00:10 GMT+0
Resolved - This incident has been resolved..

Nov 25, 21:45:38 GMT+0
Investigating - VIP is down and inaccessible via all methods. We are currently investigating this incident..

Nov 25, 21:51:18 GMT+0
Identified - TEST: We've identified the issue, still working to resolve.