Columbia Distributing Status - Incident history https://status.coldist.com Columbia Distributing Wed, 2 Apr 2025 20:19:20 +0000 ADP - Desktop Version Down (Mobile App still functional) Type: Incident Duration: 4 minutes Affected Components: ADP, Vancouver, Wilsonville, Canby, Kent, Spokane, Medford, The Dalles, Ontario, Klamath Falls, Albany, Coos Bay, Bend, Newport, Roseburg, Pendleton, Springfield, Tri-Cities, Yakima, Everett, Ferndale, Tumwater, Poulsbo, Warrenton Apr 2, 20:19:20 GMT+0 - Investigating - We are currently investigating this incident. Apr 2, 20:23:37 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 4 minutes

Affected Components: , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Apr <var data-var='date'> 2</var>, <var data-var='time'>20:19:20</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Apr <var data-var='date'> 2</var>, <var data-var='time'>20:23:37</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 2 Apr 2025 20:19:20 +0000 https://status.coldist.com/incident/cm90deb5v001gkn0crjeu8c9u https://status.coldist.com/incident/cm90deb5v001gkn0crjeu8c9u Omnitracs Web & Mobile Manager Degraded Performance Type: Incident Affected Components: Omnitracs Apr 1, 13:00:00 GMT+0 - Identified - Omnitracs experienced an outage this morning from 6:00 AM to 6:20 AM. While the outage is resolved, some degraded performance remains as they investigate the cause. Some users may still encounter server errors and be unable to view active routes or workers in FleetView. Type: Incident

Affected Components:

<p><small>Apr <var data-var='date'> 1</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Identified</strong> - Omnitracs experienced an outage this morning from 6:00 AM to 6:20 AM. While the outage is resolved, some degraded performance remains as they investigate the cause. Some users may still encounter server errors and be unable to view active routes or workers in FleetView..</p> ]]> Tue, 1 Apr 2025 13:00:00 +0000 https://status.coldist.com/incident/cm8yuduth008e102sc2p5hjwe https://status.coldist.com/incident/cm8yuduth008e102sc2p5hjwe Salesforce Storefront - Not retrieving Pricing. Type: Incident Duration: 35 minutes Affected Components: The Fridge, Vancouver, Wilsonville, Canby, Kent, Spokane, Medford, The Dalles, Ontario, Klamath Falls, Albany, Coos Bay, Bend, Newport, Roseburg, Pendleton, Springfield, Tri-Cities, Yakima, Everett, Ferndale, Tumwater, Poulsbo, Warrenton Mar 26, 02:06:40 GMT+0 - Investigating - Currently customers are unable to check in in Salesforce B2B, The Fridge. We are currently investigating the issue and will provide updates as soon as we have them. Mar 26, 02:41:19 GMT+0 - Resolved - Salesforce has been fully restored. Orders are now generating as expected. Thank you! Type: Incident

Duration: 35 minutes

Affected Components: , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Mar <var data-var='date'> 26</var>, <var data-var='time'>02:06:40</var> GMT+0</small><br><strong>Investigating</strong> - Currently customers are unable to check in in Salesforce B2B, The Fridge. We are currently investigating the issue and will provide updates as soon as we have them. .</p> <p><small>Mar <var data-var='date'> 26</var>, <var data-var='time'>02:41:19</var> GMT+0</small><br><strong>Resolved</strong> - Salesforce has been fully restored. Orders are now generating as expected. Thank you! .</p> ]]> Wed, 26 Mar 2025 02:06:40 +0000 https://status.coldist.com/incident/cm8paaahv00etozlotv5jcaq1 https://status.coldist.com/incident/cm8paaahv00etozlotv5jcaq1 CTRS - Not Showing Customers Type: Incident Affected Components: Vancouver, Wilsonville, Canby, Kent, Spokane, Medford, Power Apps, The Dalles, Ontario, Klamath Falls, Albany, Coos Bay, Bend, Newport, Roseburg, Pendleton, Springfield, Tri-Cities, Yakima, Everett, Ferndale, Tumwater, Poulsbo, Warrenton Mar 21, 17:54:01 GMT+0 - Resolved - This incident has been resolved. You can now access CTRS as normal, but you may need to refresh and close the app to see the newest update (Version 1.0.1.0). Here is the link to CTRS if needed: <https://apps.powerapps.com/play/e/ad07d114-10d3-e252-9552-f3d53d80c616/a/afa50c5d-4ffc-4b41-99b4-d092861821d4?tenantId=7cf6f506-ab93-4847-a99f-921f32c47bfb&hint=fe8e8846-e439-4350-b7cb-c95c02d09021&sourcetime=1742448203466> Type: Incident

Affected Components: , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Mar <var data-var='date'> 21</var>, <var data-var='time'>17:54:01</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. You can now access CTRS as normal, but you may need to refresh and close the app to see the newest update (Version 1.0.1.0). Here is the link to CTRS if needed: <https://apps.powerapps.com/play/e/ad07d114-10d3-e252-9552-f3d53d80c616/a/afa50c5d-4ffc-4b41-99b4-d092861821d4?tenantId=7cf6f506-ab93-4847-a99f-921f32c47bfb&hint=fe8e8846-e439-4350-b7cb-c95c02d09021&sourcetime=1742448203466>.</p> ]]> Fri, 21 Mar 2025 17:54:01 +0000 https://status.coldist.com/incident/cm8j2xdal007rcafb33wwseac https://status.coldist.com/incident/cm8j2xdal007rcafb33wwseac CTRS - Not showing Customers Type: Incident Affected Components: Vancouver, Wilsonville, Canby, Kent, Spokane, Medford, Power Apps, The Dalles, Ontario, Klamath Falls, Albany, Coos Bay, Bend, Newport, Roseburg, Pendleton, Springfield, Tri-Cities, Yakima, Everett, Ferndale, Tumwater, Poulsbo, Warrenton Mar 20, 18:15:11 GMT+0 - Identified - I loaded the Karma Attributes file this morning at 10:30AM. Is this saying all customers are missing? Does it have anything to do with Karma Attributes file? Mar 21, 00:15:01 GMT+0 - Monitoring - Customers are now showing in the CTRS application, but users may need to close the app fully before seeing version 1.0.1.0\. We will continue to monitor this issue closely. Mar 20, 17:13:11 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Affected Components: , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Mar <var data-var='date'> 20</var>, <var data-var='time'>18:15:11</var> GMT+0</small><br><strong>Identified</strong> - I loaded the Karma Attributes file this morning at 10:30AM. Is this saying all customers are missing? Does it have anything to do with Karma Attributes file? .</p> <p><small>Mar <var data-var='date'> 21</var>, <var data-var='time'>00:15:01</var> GMT+0</small><br><strong>Monitoring</strong> - Customers are now showing in the CTRS application, but users may need to close the app fully before seeing version 1.0.1.0\. We will continue to monitor this issue closely. .</p> <p><small>Mar <var data-var='date'> 20</var>, <var data-var='time'>17:13:11</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> ]]> Thu, 20 Mar 2025 17:13:11 +0000 https://status.coldist.com/incident/cm8hm10i3001et2imto0g8yb6 https://status.coldist.com/incident/cm8hm10i3001et2imto0g8yb6 Test Maintenance Type: Maintenance Duration: 1 hour Affected Components: Sysadmin Test Mar 10, 21:20:00 GMT+0 - Completed - Maintenance has completed successfully Mar 10, 20:20:01 GMT+0 - Identified - Maintenance is now in progress Mar 10, 20:20:00 GMT+0 - Identified - Test email - We are planning for a scheduled maintenance during that time. Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>Mar <var data-var='date'> 10</var>, <var data-var='time'>21:20:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Mar <var data-var='date'> 10</var>, <var data-var='time'>20:20:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 10</var>, <var data-var='time'>20:20:00</var> GMT+0</small><br><strong>Identified</strong> - Test email - We are planning for a scheduled maintenance during that time..</p> ]]> Mon, 10 Mar 2025 20:20:00 +0000 https://status.coldist.com/maintenance/cm83i5l42001hls4y9stkp692 https://status.coldist.com/maintenance/cm83i5l42001hls4y9stkp692 VIP Cloud Maintenance Type: Maintenance Duration: 6 hours and 30 minutes Affected Components: Karma, VIP GreenScreen, iDig, VIP GUI, VIP Delivery App Mar 9, 08:00:00 GMT+0 - Completed - Maintenance has completed successfully Mar 9, 01:30:00 GMT+0 - Identified - VIP will be performing their routine system maintenance this Saturday night from 5:30 PM to Midnight PST. VIP uses this time on the second Saturday of each month for hardware and software maintenance. VIP Beverage will be unavailable during this window. Mar 9, 01:30:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 6 hours and 30 minutes

Affected Components: , , , ,

<p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>01:30:00</var> GMT+0</small><br><strong>Identified</strong> - VIP will be performing their routine system maintenance this Saturday night from 5:30 PM to Midnight PST. VIP uses this time on the second Saturday of each month for hardware and software maintenance. VIP Beverage will be unavailable during this window..</p> <p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>01:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Sun, 9 Mar 2025 01:30:00 +0000 https://status.coldist.com/maintenance/cm7yzrqau0026jp9zi3iflfwg https://status.coldist.com/maintenance/cm7yzrqau0026jp9zi3iflfwg EasyOps Software Update Type: Maintenance Duration: 1 hour Affected Components: VIP GreenScreen, VIP GUI Mar 8, 14:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 8, 15:00:00 GMT+0 - Completed - Maintenance has completed successfully Mar 8, 14:00:00 GMT+0 - Identified - We will be updating EasyOps to the latest version this Saturday March 8th, at 6AM. The update will take about an hour, both EasyOps and user print spools will be unavailable during this window. Type: Maintenance

Duration: 1 hour

Affected Components: ,

<p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>14:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be updating EasyOps to the latest version this Saturday March 8th, at 6AM. The update will take about an hour, both EasyOps and user print spools will be unavailable during this window..</p> ]]> Sat, 8 Mar 2025 14:00:00 +0000 https://status.coldist.com/maintenance/cm7xxbw3e0060o83dhp3bpt7e https://status.coldist.com/maintenance/cm7xxbw3e0060o83dhp3bpt7e Teams calls not ringing for call queues Type: Incident Duration: 1 hour and 41 minutes Affected Components: Microsoft Teams Mar 3, 18:44:22 GMT+0 - Identified - Microsoft is investigating an outage that is impacting the ability for calls to correctly route to Teams call queues. Direct lines to individuals are still working at this time. Lines impacted: Branch front office/reception Canby Will Call Kent Receiving All Call-in Sick Lines Wilsonville Merchandising Hotline PDX and Kent Driver Support Calls to Customer Service, Direct Sales and IT are not impacted by this outage, as they are routed by Genesys. Mar 3, 20:25:05 GMT+0 - Resolved - This incident has been resolved. Calls are now routing correctly. Type: Incident

Duration: 1 hour and 41 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>18:44:22</var> GMT+0</small><br><strong>Identified</strong> - Microsoft is investigating an outage that is impacting the ability for calls to correctly route to Teams call queues. Direct lines to individuals are still working at this time. Lines impacted: Branch front office/reception Canby Will Call Kent Receiving All Call-in Sick Lines Wilsonville Merchandising Hotline PDX and Kent Driver Support Calls to Customer Service, Direct Sales and IT are not impacted by this outage, as they are routed by Genesys. .</p> <p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>20:25:05</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. Calls are now routing correctly. .</p> ]]> Mon, 3 Mar 2025 18:44:22 +0000 https://status.coldist.com/incident/cm7tess6p000r11ddgseyervi https://status.coldist.com/incident/cm7tess6p000r11ddgseyervi BevWeb is down Type: Incident Duration: 1 minute Jan 30, 17:08:02 GMT+0 - Investigating - This is a test notice - please ignore Jan 30, 17:09:01 GMT+0 - Identified - Test outage - we've identified the issue, working to resolve Jan 30, 17:09:30 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 minute

<p><small>Jan <var data-var='date'> 30</var>, <var data-var='time'>17:08:02</var> GMT+0</small><br><strong>Investigating</strong> - This is a test notice - please ignore.</p> <p><small>Jan <var data-var='date'> 30</var>, <var data-var='time'>17:09:01</var> GMT+0</small><br><strong>Identified</strong> - Test outage - we've identified the issue, working to resolve.</p> <p><small>Jan <var data-var='date'> 30</var>, <var data-var='time'>17:09:30</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 30 Jan 2025 17:08:02 +0000 https://status.coldist.com/incident/cm6jl9mzt004mnhxqa9gmq72g https://status.coldist.com/incident/cm6jl9mzt004mnhxqa9gmq72g TEST Outage - BevWeb down Type: Incident Duration: 46 minutes Affected Components: IT Outage - IT Only Jan 28, 18:46:10 GMT+0 - Resolved - This incident has been resolved. Jan 28, 18:45:29 GMT+0 - Identified - Identified the issue, working on getting services back up Jan 28, 18:00:00 GMT+0 - Investigating - We are currently investigating this incident. Bevweb is not actually down, this is a test alert. Please ignore Type: Incident

Duration: 46 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 28</var>, <var data-var='time'>18:46:10</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jan <var data-var='date'> 28</var>, <var data-var='time'>18:45:29</var> GMT+0</small><br><strong>Identified</strong> - Identified the issue, working on getting services back up.</p> <p><small>Jan <var data-var='date'> 28</var>, <var data-var='time'>18:00:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident. Bevweb is not actually down, this is a test alert. Please ignore.</p> ]]> Tue, 28 Jan 2025 18:00:00 +0000 https://status.coldist.com/incident/cm6gtrm1q000gwlr88kw7pu8s https://status.coldist.com/incident/cm6gtrm1q000gwlr88kw7pu8s Email Down Type: Incident Duration: 1 hour and 25 minutes Affected Components: Email Dec 17, 17:08:04 GMT+0 - Investigating - Office 365 email is experiencing and out. We are currently investigating this incident. Dec 17, 17:09:28 GMT+0 - Resolved - Email is back up and running. Type: Incident

Duration: 1 hour and 25 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 17</var>, <var data-var='time'>17:08:04</var> GMT+0</small><br><strong>Investigating</strong> - Office 365 email is experiencing and out. We are currently investigating this incident..</p> <p><small>Dec <var data-var='date'> 17</var>, <var data-var='time'>17:09:28</var> GMT+0</small><br><strong>Resolved</strong> - Email is back up and running. .</p> ]]> Tue, 17 Dec 2024 17:08:04 +0000 https://status.coldist.com/incident/cm4spw75j000cnhyd7asoc211 https://status.coldist.com/incident/cm4spw75j000cnhyd7asoc211 BevWeb Down Type: Incident Duration: 36 minutes Dec 2, 19:40:26 GMT+0 - Investigating - We are currently investigating this incident. Orders not going through Dec 2, 20:16:52 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 36 minutes

<p><small>Dec <var data-var='date'> 2</var>, <var data-var='time'>19:40:26</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident. Orders not going through.</p> <p><small>Dec <var data-var='date'> 2</var>, <var data-var='time'>20:16:52</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 2 Dec 2024 19:40:26 +0000 https://status.coldist.com/incident/cm47fqdy20011q89xd0u99s1i https://status.coldist.com/incident/cm47fqdy20011q89xd0u99s1i Monthly Server Patching Type: Maintenance Duration: 4 hours Affected Components: Roadnet, Network Dec 1, 06:00:00 GMT+0 - Completed - Maintenance has completed successfully Dec 1, 02:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Dec 1, 02:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 4 hours

Affected Components: ,

<p><small>Dec <var data-var='date'> 1</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Dec <var data-var='date'> 1</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Dec <var data-var='date'> 1</var>, <var data-var='time'>02:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Sun, 1 Dec 2024 02:00:00 +0000 https://status.coldist.com/maintenance/cm3xobfjq0009h64a11hkfc1n https://status.coldist.com/maintenance/cm3xobfjq0009h64a11hkfc1n VIP Down Type: Incident Duration: 15 minutes Affected Components: , VIP → Nov 25, 22:00:10 GMT+0 - Resolved - This incident has been resolved. Nov 25, 21:45:38 GMT+0 - Investigating - VIP is down and inaccessible via all methods. We are currently investigating this incident. Nov 25, 21:51:18 GMT+0 - Identified - TEST: We've identified the issue, still working to resolve Type: Incident

Duration: 15 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>22:00:10</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>21:45:38</var> GMT+0</small><br><strong>Investigating</strong> - VIP is down and inaccessible via all methods. We are currently investigating this incident..</p> <p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>21:51:18</var> GMT+0</small><br><strong>Identified</strong> - TEST: We've identified the issue, still working to resolve.</p> ]]> Mon, 25 Nov 2024 21:45:38 +0000 https://status.coldist.com/incident/cm3xk4ey90014xpwusfgip30j https://status.coldist.com/incident/cm3xk4ey90014xpwusfgip30j